RETURN POLICY

ONLINE RETURNS 
Please note that, bottoms cannot be returned or exchanged because of hygiene reasons. All bottoms are final sale.

Exchanges/returns of TOPS must be made within 7 days of receiving the package. *ONLY ONE EXCHANGE/RETURN IS POSSIBLE*

If you want to exchange your item for another size/pattern/top, follow this steps:

1. Please email us info@sunclubstore.com with your order number.

2. Detail the item you want to exchange and the item you want to receive with the address information. We will be arranging a pick up for you.

3. You must have the package prepared to send, we will send a courier to whom you will give the item you wish to exchange.

4. When the package arrives at the warehouse and we check that everything is in well conditions, we will deliver the new one.

Only one change is allowed and there will be no cost for it. We will take care of it.

If you want to return your item you can either send the product by your own means or we can arrange a pick up. Please follow the instructions:

1. Please email us info@sunclubstore.com with your order number.

2. Detail the item you want to return.

3. We will give you the address where you can send the package or send a courier to whom you will have to give the item you wish to return. There will be a cost of 5€ (Spain and Portugal), 9,50€ (Alemania, Bélgica, Francia, Países Bajos, Chequia, Hungría, Letonia, Lituania, Luxemburgo, Polonia, Eslovaquia, Eslovenia, Suecia, Austria, Dinamarca, Irlanda, Italia) that will be deducted from your refund -for other countries, please email us-.

4. The refund will be made when the order arrives at our warehouse and we confirm that it is in perfect condition.

Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. The costs and risks pertaining to the return of product(s) are borne by the sender.

If you need any further information, you can send an email to info@sunclubstore.com.


IN CASE OF DEFECTIVE ITEM
Please email info@sunclubstore.com with your order number and a picture of the fault within 7 days of delivery so that our team can arrange for a replacement as soon as possible, depending on availability.

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